Since its founding in 2003, Vocalocity has helped thousands of business owners from across the country embrace the flexibility and freedom of Voice over Internet Protocol (VoIP) telephone services. Focused on the needs of small businesses, Vocalocity delivers a unique combination of affordability, high quality customer service, and innovative technology. Vocalocity specializes in hosted PBX services (Private Branch eXchange). The biggest difference between an on-site PBX and a hosted PBX is cost. While many large companies have the time and financial power to host their own PBX, most small businesses do not. Because VocalocityPBX allows a customer’s VoIP system to be managed remotely, however, the expense of maintenance and the initial cost of setup are significantly reduced. Consequently, Vocalocity customers receive all of the benefits of a robust VoIP system without incurring excessive costs. In fact, Vocalocity is so dedicated to affordability that the company offers true flat rate pricing, meaning no hidden fees and unlimited calling and faxing. One of the unique aspects of Vocalocity is that the company utilizes its own innovative in-house technology rather than commercially available systems. Because of this, Vocalocity customers receive greater service quality and reliability, faster resolution of service problems, and uniquely designed features specially designed for small and medium-sized business needs. Additionally, Vocalocity maintains a 15-minute “plug-and-play” commitment, meaning that a new customer can install their phone system and achieve full functionality in 15 minutes. Of course, if a customer requires greater input or assistance on establishing or maintaining their VoIP network, the fully trained staff of Vocalocity is more than prepared to offer any assistance necessary.
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